Alibaba.com, the leading global business-to-business (B2B) e-commerce platform, has launched Smart Assistant, a suite of intelligent digital tools to enhance the export performance of Vietnamese small and medium-sized enterprises (SMEs) in the market.
“Smart Assistant benefits Vietnamese SMEs by significantly increasing efficiency, reducing reliance on third-party services, and eliminating the need for dedicated software,” said Lynn Xu, Alibaba.com’s director of commerce product development. “Its automated features and comprehensive analytics enable businesses to improve operations, increase conversion rates, and compete on a global scale.”
Nowadays, adopting digital tools to enhance their visibility and tap their potential has become especially necessary, so Alibaba.com has developed and deployed Smart Assistant with advanced, intuitive features to enhance the performance and competitive advantage of SMEs in the export sector.
Smart Assistant features:
Optimize product listings: Suggest compelling titles, keywords, descriptions, professional product images and videos .
Smart Chatbot: Supports businesses in communicating with international customers, responding to RFQ (Request for proposal) messages automatically and quickly, and drafting documents in a professional style.
Expertise: Provide accurate and in-depth market information, customized for each specific industry and based on Alibaba.com's rich database and 24 years of experience, helping businesses make informed decisions.
“Our mission is to help Vietnamese SMEs expand into international markets efficiently and sustainably. Smart Assistant is born from that mission, serving as a comprehensive solution with clear benefits. The toolkit transforms business management by saving costs, simplifying operations, providing accurate analytics, and thereby enabling higher conversion rates and improved performance,” said Mr. Mike Zhang, Country Director of Alibaba.com Vietnam.
Alibaba.com is now offering a limited-time free trial of Smart Assistant to all Vietnamese suppliers. This program offers businesses a golden opportunity to experience the transformative power of smart tools firsthand.
KIM THANH
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