According to a recent brand survey by Decision Lab - a partner of YouGov in Vietnam - the key factors that bring banks closer to customers' hearts are brand impression, service quality, value, satisfaction, reputation and recommendation ability. These are also the pillars that TPBank constantly invests in and improves - especially for the high-end customer segment. Recently, TPBank continued to be voted by Decision Lab as one of the 7 best banks in Vietnam.
In the journey of shaping the lifestyle and finance of the elite, TPBank Premier Banking is not just a service, but a tailor-made experience - meeting the maximum desire for personalization, sophistication and international standards in every transaction.
Mr. Dinh Van Chien, Deputy General Director and Director of Personal Banking, shared: “TPBank always pays special attention and makes strategic investments in the high-end customer segment. We build suitable and “tailor-made” solutions for each customer, aiming to bring the best experience and maximum satisfaction. In particular, in 2025, TPBank will implement more programs to attract this potential customer segment to TPBank”.
5-star service - Exclusive privileges for VIPs
Understanding that for every high-class customer, time is more precious than gold, so at TPBank, high-class customers always receive priority privileges. No waiting, no interruption, customers can choose priority transactions at the counter with a luxurious, classy space reserved for TPBank Premier Banking members, or can transact at TPBank LiveBank 24/7, or transact by phone with absolute confidentiality.
In addition to priority transaction services, TPBank's team of professional financial experts is always ready to accompany throughout, providing dedicated advice so that customers can rest assured to enjoy the maximum services and optimal financial solutions.
Multi-layered security
With its leading technology strength, TPBank is trusted by many successful young customers and the modern middle-aged generation - those who are at the peak of their careers and appreciate personalized financial experiences - to entrust their assets to. This is also the customer segment that accounts for a significant proportion of the high-end customer base at TPBank.
TPBank has developed a separate application version for Premier customers with advanced security features, integrating advanced biometric security layers that meet international standards such as facial recognition and fingerprints. In particular, users can proactively protect their assets through the online savings book closing feature, while being protected by an insurance solution that supports payment of losses due to online fraud deployed by TPBank to enhance personal financial security.
In addition, with a smart, easy-to-use interface and utilities such as card management, payment, loan management, investment, online gold purchase, online foreign currency sale... and AI application personalization features, TPBank App not only becomes a favorite application, but also accompanies customers as a trusted personal financial assistant.
Experience exclusive global offers
One of the biggest highlights in the TPBank Premier Banking service system is the exclusive privileges reserved for high-end customers.
The ultimate culinary experience is also enhanced with premium fine dining privileges. Regular customers enjoy exquisite taste feasts at prestigious Michelin restaurants and top luxury restaurants with discounts of up to 50%. Each meal is not only a blend of quintessential flavors but also a unique culinary experience.
Elevating luxurious trips, TPBank also offers a special cashback privilege of up to 8% for hotel booking services worldwide, especially, a 20% discount when booking hotels on double dates at Agoda (April 4, May 5, June 6, July 7, August 8, September 9, 2025).
Enjoy your vacation at the most luxurious resorts that offer absolute comfort. When spending abroad, TPBank Visa Signature cardholders also enjoy a foreign currency conversion fee of only 0.95%; flexible installment payments with 0% interest rate, unlimited transaction value for all spending.
Thanks to its specially designed series of privileges, TPBank Visa Signature card proves its irresistible appeal through the steady growth in the number of cards issued each year. In 2024, TPBank was awarded the Leading Bank in Growth in Premium Credit Card Spending by Visa.
Besides TPBank Visa Signature card, TPBank World MasterCard card is also chosen by many high-end customers, especially those who spend a lot in the fields of health and education with a cashback incentive of up to 8%.
Source: https://baodautu.vn/tpbank-premier-banking-thu-hut-gioi-tinh-hoa-nho-cong-nghe-bao-mat-va-dac-quyen-trai-nghiem-d282696.html
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