The "Hotel Receptionist 2023" contest was organized by the Ha Tinh Tourism Association and the provincial Department of Culture, Sports and Tourism to honor and improve the quality of service staff at accommodation establishments.
Receptionists play an important role in bringing initial satisfaction to visitors when they come to stay at accommodation facilities. In the photo: Receptionists at Muong Thanh Luxury Xuan Thanh Hotel (Nghi Xuan) check in guests.
According to Plan No. 14/KH-HHDL-SVHTTDL, dated October 25, 2023 of Ha Tinh Tourism Association and the Department of Culture, Sports and Tourism of the province, the "Hotel Receptionist 2023" contest is expected to be held on November 6-7, in Ha Tinh City.
Participants are receptionists at accommodation facilities across the province, aged 18-45.
The contest is divided into 2 groups, group A is for contestants from 2-star or lower accommodation establishments; group B is for contestants from 3-star or higher accommodation establishments (including establishments built to 3-star or higher standards but not yet ranked).
Candidates from hotels rated 3 stars or higher are required to have a minimum level of English communication skills within their scope of work.
The contest aims to contribute to finding ways to foster and improve the skills of reception staff at accommodation establishments. In the photo: Reception staff at Quynh Vien Eco-tourism Area prepare an outdoor banquet table for guests.
In the preliminary round, candidates will have to answer 2 questions including introducing their accommodation and career theory. The final round is for candidates who pass the preliminary round, including 3 contents: situational behavior, talent and presentation in English (for candidates of group B).
The winners of the contest will be sent by the organizing committee to participate in the receptionist competition in inter-provincial tourist accommodation establishments of Thanh Hoa - Nghe An - Ha Tinh, scheduled to be held in Nghe An at the end of November 2023.
The Organizing Committee will receive applications from candidates until November 1, 2023. Applications should be sent to the Tourism Management Department, Department of Culture, Sports and Tourism of Ha Tinh: No. 18, Xo Viet Nghe Tinh Avenue (Ha Tinh City), and emailed to: nguyencamanhsvhttdl@gmail.com.
The “Hotel Receptionist 2023” contest aims to honor the hotel receptionist profession; at the same time, it is an opportunity to objectively and comprehensively evaluate the quality of the reception team as well as professional human resources working at accommodation establishments across the province; thereby finding directions to foster and support the training of tourism human resources. The contest is also a playground for hotel receptionists across the province to exchange, share and learn from each other. Thereby, they can improve their profession, update their knowledge, and improve their skills to build a professional and friendly image of the reception team at accommodation facilities across the province. |
Angel
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