Da Nang 'joins hands' with leading technology partners to modernize public services

DNVN - On the afternoon of July 11, the Department of Science and Technology of Da Nang and the City Investment Promotion Support Center in collaboration with leading technology partners Cloud Kinetics, Amazon Web Services, AMD Vietnam organized a workshop on "Transforming and modernizing public services in the 4.0 era".

According to the Standing Vice Chairman of the Da Nang People's Committee, Ho Ky Minh, the city has just put into operation a two-tier local government model, marking a milestone in the process of administrative reform and modern government organization. In that context, digital transformation has become a key factor, an important foundation for building an effective and efficient government that best serves the people and businesses.

The workshop "Transformation and modernization of public services in the 4.0 era" was organized by the Department of Science and Technology of Da Nang in coordination with technology partners on the afternoon of July 11.

Over the past years, Da Nang has achieved many outstanding results in its digital transformation roadmap, becoming one of the leading localities in the country in building digital government, digital economy and digital society. However, to meet the requirements of the new development stage, the city needs to continue to innovate more strongly.

“That requires close cooperation between the city government and technology partners, domestic and foreign organizations, to jointly develop advanced technology solutions, especially cloud computing and AI/GenAI, in managing and providing public services in a smart and effective way,” Mr. Ho Ky Minh emphasized.

At the workshop, experts from leading technology companies such as AMD, Amazon Web Services (AWS), Cloud Kinetics shared international experiences, introduced advanced technology application models, especially cloud computing and artificial intelligence (AI/GenAI), in the process of modernizing public services in Da Nang. At the same time, connecting with local agencies, units, and organizations to promote cooperation in implementing innovative solutions to serve the digital transformation process in the locality.

According to Le Son Phong, Deputy Director of the Department of Science and Technology of Da Nang, by 2024, the city's rate of online public services will be the highest in the country, at 95%. The rate of online processing of all records will be nearly 60% and the locality will be chosen to host a conference chaired by the Prime Minister to share experiences in providing online public services nationwide.

Permanent Vice Chairman of Da Nang City People's Committee Ho Ky Minh spoke at the workshop.

The goal by 2030 is that Da Nang will be in the top 5 provinces and cities nationwide and the top cities in Southeast Asia in terms of science , technology and innovation potential. The digital transformation index, e-Government development, network information security and semiconductor design, and local artificial intelligence application will be in the top 3 provinces and cities; the local innovation index PII will be in the top 5 provinces and cities nationwide.

To achieve the above goal, Mr. Le Son Phong said, Da Nang City is urgently and resolutely perfecting and effectively implementing policy mechanisms; eliminating all thoughts, concepts, and barriers that are hindering development; turning policy mechanisms into a competitive advantage in developing science, technology, innovation and digital transformation.

“At the same time, Da Nang City will increase investment and improve infrastructure for science, technology, innovation and digital transformation. Develop and promote high-quality human resources and talents to meet the requirements of science, technology, innovation and digital transformation development,” Mr. Le Son Phong emphasized.

Hai Chau

Source: https://doanhnghiepvn.vn/chuyen-doi-so/da-nang-bat-tay-cac-doi-tac-cong-nghe-hang-dau-hien-dai-hoa-dich-vu-cong/20250711044213652