According to the agreement, F88's financial services will be integrated on the Zalopay platform, helping millions of users easily look up information and register for loan needs online. After users complete the registration step, the data will be received and processed by F88 through the system to optimize the approval and disbursement process.
F88 cooperates with Zalopay to promote digital finance, increasing access to loans via digital platforms (Photo: F88).
Bringing financial services to the digital platform is considered a key strategy in F88's journey to digitize customer experience. Previously, the company invested in developing the My F88 application, which allows services such as mortgage loans, loan payments, and online refinancing without having to go to the store. This application was honored as "Mobile Application of the Year" by The Asian Banking and Finance magazine (Singapore).
Mr. Phung Anh Tuan - Chairman of the Board of Directors and CEO of F88 - said: “With the mission of changing the way people access finance, helping people have a better life through fast, easy and transparent services, F88 is constantly expanding and diversifying its service delivery channels. In addition to developing a system of physical stores nationwide, we especially focus on promoting financial solutions on digital platforms. Cooperating with Zalopay is a strategic step, helping F88 optimize user experience, while contributing to realizing its mission. We expect this cooperation to open up many long-term development opportunities, together creating sustainable values for customers and the community”.
The combination of Zalopay's powerful technology platform and F88's on-site service capabilities - with nearly 900 transaction points operating outside of business hours and on weekends - promises to bring a seamless, transparent and efficient financial experience. This model is especially suitable for ordinary workers, small traders and freelancers who need quick access to capital, but are hesitant or face barriers when accessing banking services.
Increasing financial access for ordinary workers (Photo: F88).
Sharing about the cooperation orientation, Ms. Le Lan Chi - General Director of Zalopay - emphasized: “Zalopay aims to popularize financial technology, creating conditions for users to easily access suitable and reliable services. With the advantage of a large user network, we play a bridge role, bringing practical financial solutions closer to people. Cooperating with an experienced unit like F88 will contribute to improving the user experience, especially for customers who do not have many opportunities to access traditional financial services”.
Before Zalopay, F88 also cooperated with the Military Commercial Joint Stock Bank ( MBBank ) to expand its customer base and provide more financial services, including the role of a banking agent. This is part of the strategy to expand the partner ecosystem and bring financial services closer to people on digital platforms.
“Cooperating with units with strong technology platforms and a large number of users like Zalopay will help F88 reach more different customer segments. On the other hand, ordinary workers will also have easier access to alternative financial products and services that are more suitable for them,” Mr. Phung Anh Tuan added.
With nearly 900 transaction offices nationwide, operating flexibly both after office hours and on weekends (Photo: F88).
Through this combined model, F88 and Zalopay aim to create an accessible, safe and efficient digital financial ecosystem in line with the spirit of "democratizing finance" that both parties pursue.
Source: https://dantri.com.vn/kinh-doanh/f88-bat-tay-zalopay-mo-rong-tai-chinh-so-cho-nguoi-thu-nhap-pho-thong-20250731174846245.htm
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