Ms. Ngo Thu Phuong - Head of Retail Sales Department, VietinBank Retail Division received Sao Khue Award for online disbursement feature.
Online disbursement is an online disbursement feature through the VietinBank iPay Mobile application of the Vietnam Joint Stock Commercial Bank for Industry and Trade (VietinBank), a feature that allows users to make automatic disbursement completely on the VietinBank iPay Mobile application 24/7. Here, customers can proactively carry out procedures, receive disbursement results on the application and be notified of the results online, customers will receive money immediately with the disbursement amount of up to 3 billion VND/day.
This feature provides individual customers with a superior, modern and secure financial experience, meeting the increasing needs of users in the digital age. The feature is not simply a financial tool, but also a modern, fast solution that helps customers not miss business opportunities, ensuring that cash flow is used effectively and conveniently.
First of all, the online disbursement feature allows users to make transactions of up to 3 billion VND without having to go to the bank. With a friendly and easy-to-use interface, customers can complete the disbursement in just 3 minutes through 5 simple screens on their mobile phones. This process is optimally designed to minimize complicated paperwork, helping users complete transactions quickly.
A highlight of this feature is the ability to integrate advanced security technology. A strong data encryption system and multi-layer authentication measures along with digital signature applications are applied to ensure absolute security for customers' financial information. Users can be completely assured when making online disbursement transactions without worrying about cybersecurity risks.
“With the strategic orientation of digital transformation, bringing many benefits to customers, VietinBank has always actively implemented superior financial solutions towards improving customer experience. Pioneering with the online disbursement feature, VietinBank will continue to transform, improve, and move towards comprehensive digitalization of the customer experience journey, accompanying the common development of all customers,” shared a representative of VietinBank.
Online disbursement is done automatically on the network environment, so customers do not need to go directly to the branch/transaction office to complete the procedures and are not dependent on the bank's administrative transaction hours. Customers borrowing capital for production and business can now completely proactively receive disbursement results right on the VietinBank iPay Mobile application.
This helps customers save money and 98% of the time to complete the transaction; maximum disbursement limit is up to 3 billion VND/day; customers receive money immediately; simple digital signature, no need to return hard copies of documents; preferential loan interest rates, only from 4.7%.
To receive online disbursement, customers only need to perform extremely simple operations on VietinBank iPay Mobile:
Step 1: Log in to VietinBank iPay Mobile application
Step 2: Select business loan/create disbursement request
Step 3: Register digital signature (if not yet/if already have, skip this step)
Step 4: Fill in disbursement information, beneficiary information/update invoice/document and sign debt acknowledgement
Step 5: Confirm transaction completion
In addition, online disbursement allows recording information at each step in the customer journey, which is a premise to continue optimizing utilities to serve customer needs.
VietinBank's online disbursement feature being honored at Sao Khue in 2025 is a recognition and a great source of motivation for VietinBank to continue to innovate, improve product and service quality, and meet all customer needs.
Source: https://nhandan.vn/giai-ngan-online-cua-vietinbank-dat-giai-thuong-sao-khue-nam-2025-post877382.html
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