(NLDO) – Banks are urgently supporting customers to complete biometric authentication before January 1, 2025 to avoid having their online transactions suspended.
On the weekend of December 29, some state-owned commercial banks such as VietinBank, Vietcombank, BIDV, and Agribank remained open to support customers in updating biometric data, avoiding interruptions in online transactions after January 1, 2025.
Speaking to a reporter from Nguoi Lao Dong Newspaper, Mr. Pham Anh Tuan, Director of the Payment Department, State Bank, said that up to now, about 80% of card accounts and payment accounts of customers in the banking system have been biometrically authenticated.
Regarding specific figures, according to Mr. Pham Anh Tuan, as of December 20, the banking industry had over 84.5 million customers registered to use online accounts, of which 61.5 million customers had performed biometric authentication.
After January 1, 2025, customers who have not updated their biometrics will have their online payment transactions stopped.
At VietinBank , Mr. Tran Cong Quynh Lan, Deputy General Director, said that currently about 86% of VietinBank 's customers have completed biometric authentication. VietinBank previously required customers to authenticate biometrics when making online financial transactions, which is earlier than the deadline.
A representative of Vietcombank said that more than 9.7 million customers of this bank have completed updating biometric data.
Many state-owned commercial banks open weekend transactions to support customers with biometric authentication
Not only open for transactions on weekends, many commercial banks such as ACB, VPBank, BVBank, TPBank, Nam A Bank... also implement a series of incentive programs, giving gifts, cash, increasing interest rates or free opening of beautiful account numbers when customers authenticate biometrically.
According to the State Bank, by October 25, the entire banking industry had 48 million customer records that had been biometrically verified via chip-embedded ID cards or VneID. By the end of September 2024, the number of bank cards in circulation reached more than 157.1 million cards, an increase of 11.68% over the same period last year.
VietinBank's announcement clearly states cases requiring biometric authentication.
According to the State Bank's regulations, customers who have not updated their biometrics will have their online payment transactions stopped from January 1, 2025; they can still make withdrawals at ATMs using physical cards; they can still make card transactions at POS machines... For customers whose identification documents have expired, transactions on all transaction channels will be stopped.
Banks encourage customers to update their biometrics early to avoid transaction interruptions and only update customer information and biometrics on banking applications; support at transaction points. Agribank recommends that customers need to be vigilant against forms of fraud and scams to avoid losing money unjustly.
Source: https://nld.com.vn/con-so-bat-ngo-ve-xac-thuc-sinh-trac-hoc-truoc-ngay-1-1-2025-196241229145539039.htm
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