Thuy Tien posted an apology on her personal page regarding the incident of over-advertising the Kera vegetable candy product. Thuy Tien said she is working with authorities and third parties to verify the information.
After a period of silence, Thuy Tien apologized for the excessive advertising incident - Photo: FBNV
On the evening of March 6, Miss Thuy Tien apologized to the audience on her personal page regarding the exaggerated advertisement for the Kera vegetable candy product.
She wrote: "Thuy Tien would like to sincerely apologize to all of you for causing worry and anxiety over the past time.
Regarding the information about the Kera vegetable candy product that Tien is promoting, Tien was really surprised and worried.
Tien wants to share more about the incident and hopes everyone can understand and sympathize."
Vegetable candy is advertised by Miss Thuy Tien as having high fiber and nutritional content, suitable for children and adults - Photo: KERA
"Tien is very passionate about the brand's goal of promoting Vietnamese agricultural products. Tien always values product quality and her working principle is to only cooperate with products that she has used herself and this product she has been using continuously for several months now and up until now.
Before deciding to cooperate with Kera vegetable candy, Tien was provided with full product certification documents.
When there was information about the product, Tien immediately contacted the relevant parties to clarify the issue.
Tien has also worked with authorities and third parties to verify the information.
If there is any problem that is not in accordance with what Tien has been provided, Tien commits to working with the manufacturer to take the strongest measures. Tien apologizes for the anxiety that everyone has experienced.
All the information Tien shared was based on the factory's supply. And this is also a huge lesson for Tien" - Thuy Tien affirmed.
Besides supporters, many viewers do not accept this apology and are waiting for the authorities' conclusion about the above product.
Previously, Miss Thuy Tien, Quang Linh Vlogs, Hang Du Muc and many other TikTokers were reported by consumers for over-advertising the Kera vegetable candy product.
Posts related to Kera vegetable candy on the personal page "Nguyen Thuc Thuy Tien" have had the blue tick disappear.
After that, the vegetable candy brand Kera also announced the nutritional content, including fiber content, after a period of being accused of ambiguity and doubt by customers.
Source: https://tuoitre.vn/thuy-tien-xin-loi-vu-quang-cao-lo-cho-san-pham-keo-rau-cu-kera-noi-day-la-bai-hoc-lon-20250307063959694.htm
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